Frontline Workers and Trauma

Dr. Johanna O’Flaherty, PhD LADAC, CEAP Psychologist Crisis Response Manager CISM INSTRUCTOR

April 13th 2022 1:30 pm Herald Doll Room

Session Description

Psychological stress in response to critical incidents such as emergencies, disasters, traumatic events, COVID, terrorism, or catastrophes is called a psychological crisis. Discuss the correlation between extreme ongoing stress, trauma, and substance abuse, burnout, and PTSD.

Learning Objectives

  • Understand and discuss the natures & definitions of a psychological crisis, trauma, and psychological intervention.
  • Understand and discuss the nature and definition of critical incident stress management and its role as a continuum of care.
  • Understand and discuss the correlation between trauma and subsequent addiction.
  • Understand and discuss the resistance, resiliency, recovery continuum.


The library of the International Critical Incident Stress Foundation ( ICISF)
Trauma and Recovery: Judith Herman, M.D
The Body Keeps the Score: Bessel van der Kolk, M.D


Dr. O’Flaherty has dedicated her professional life to working with airline employees and first responders; teaching, preparing, and assisting in the aftermath of disasters.
Dr. O’Flaherty has trained over 200 First Responders in Vegas in the CISM methodology.
Dr. O’Flaherty has responded to several aviation disasters as well as the shooting in Vegas assisting both first and last responders (coroner)
Dr. O’Flaherty has just returned from Boulder, CO where she was assisting with the aftermath of the grocery store shooting.